Persian, oriental, wool and silk — washed by hand, repaired by hand.
The Piedmont is hard on textiles in ways people rarely connect to the rug. A spring pollen load, a summer of seventy-degree dew points, red clay off the drive, and a crawlspace that stays cooler than the room above it. None of it announces itself, and none of it comes out with a rented machine. Rugs are collected, washed off site by hand, dried flat, and brought back.
A hand-knotted Tabriz and a tufted rug bought off a High Point showroom floor are not the same object and should never meet the same brush. Vegetable dyes bleed. Silk scorches under heat. Cotton foundations shrink if they come out of the wash wet and get dried in a hurry. Latex-backed tufted rugs come apart if they are soaked. Guessing is how rugs get ruined, and most of the damage we are asked to reverse was done by someone being helpful.
So nothing is cleaned until it has been looked over: fibre content, dye stability, weave construction, backing, previous repairs, and whatever the last dozen Carolina summers left in the foundation. Only then does the rug get a wash plan. The inspection is free, it happens before you commit to anything, and if a rug is not worth the cost of cleaning you will be told so.
Wool, silk, cotton, jute and synthetics each get their own water temperature, pH and agitation.
Chewed corners, unravelled fringe, moth grazing and split foundations rebuilt by hand.
Spring pollen, Piedmont red clay and summer mustiness treated at the base of the pile, not perfumed over.
Included across Guilford and Forsyth. Furniture gets moved and the rug gets carried. You lift nothing.
Washing, structural repair and recovery after water — handled by the same hands, in that order.
Full immersion hand-washing for Persian, oriental, wool, silk, cotton and modern synthetic rugs. Dry soil is beaten out before any water is introduced, then the rug is washed, flushed until the rinse runs clear, and dried flat under moving air so nothing warps or sours.
Rug cleaning detailsFringe replacement, edge binding, moth damage, pet destruction, worn pile and missing corners. Reweaving is done with matched wool at matched knot density, so the repair settles into the field instead of announcing itself from across the room.
Repair servicesA burst supply line, a failed water heater, a basement that took water in a summer storm. A soaked rug needs decontamination and controlled drying, not a fan pointed at it — and it needs them before mould gets established in the foundation.
Water damage service
Rug care advice written for a dry inland climate does not transfer to central North Carolina, and neither does advice written for the coast. The Triad has its own set of problems: a heavy spring pollen season, humid summers, iron-rich clay soil, and a housing stock that is largely built over vented crawlspaces. The damage builds quietly and then shows up all at once.
The Triad rug year has a shape to it. Late March through May the pollen comes in on shoes, through screens and across open porches, and it settles to the base of the pile where a vacuum will not reach. June through September the dew points sit in the seventies and everything that came in during spring has moisture to work with — that is when the musty smell starts, usually in the room that gets shut up while the air runs.
Red clay runs through all of it. It comes off drives, gardens, ball fields and job sites, and unlike ordinary soil it both stains and abrades. The practical answer is not a different vacuum. It is getting the grit out of the foundation before it has another season to grind, which means a wash timed to the calendar rather than to how dirty the rug looks — because a rug that greys down evenly never looks dirty enough to prompt anyone.
No in-home wand cleaning, no machine scrubbing, and no wash chosen before the rug has been identified.
Greensboro, Winston-Salem, High Point and the towns around them. Collection and delivery are included.
One hand-knotted Persian rug, photographed before and after cleaning.
Send the form and you get a real answer back. Estimates are free and there is no obligation to book.
How rugs are actually built, how to tell hand-knotted from tufted in ten seconds, and what any of it means for a house in the Piedmont.
Free estimate, collection and delivery included — anywhere in Guilford or Forsyth.
